1. Introduction
Lokado ("we", "us", "our") is committed to protecting your privacy. This privacy policy explains what personal information we collect, how we use it, and what rights you have under GDPR (General Data Protection Regulation).
2. Who is responsible for your personal information?
Data Controller: Lokado
Contact: [email protected]
3. What personal information do we collect?
We collect the following information when you use the Lokado app:
3.1 Information you provide directly
- User Account: Username, email address, password (encrypted)
- Profile Information: First name, last name, profile picture (optional)
- Reviews: Text, ratings, images you upload
- Communication: Emails you send to [email protected]
3.2 Information we collect automatically
- Location Information: GPS coordinates when you check in at places (only when actively using the app)
- Usage Data: Which places you visit, check-ins, score, level
- Technical Data: IP address, device type, operating system, app version
- Cookies: To improve user experience and analyze usage
4. Why do we collect personal information?
We collect personal information for the following purposes:
- App Functionality: To provide you access to the app, save your check-ins and reviews
- Gamification: To calculate points, levels and award badges
- Localization: To show relevant places and recommendations in your area
- Communication: To send you important updates and support
5. Legal Basis
We process your personal information based on the following legal grounds:
- Consent (Article 6(1)(a)): For profile information and optional features
- Contract Performance (Article 6(1)(b)): To deliver the service you have registered for
- Legitimate Interest (Article 6(1)(f)): To improve the app and prevent abuse
6. Your Rights
You have the following rights under GDPR:
- Right to Access: You can request to see what personal information we have about you
- Right to Rectification: You can request to correct inaccurate or incomplete information
- Right to Erasure: You can request to delete your personal information
- Right to Restriction: You can request to restrict the processing of your information
- Right to Data Portability: You can request to receive your data in a structured format
- Right to Object: You can object to processing based on legitimate interest
To exercise your rights: Send an email to [email protected]
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: All data is transmitted and stored encrypted
- Access Control: Limited access to personal information
- Monitoring: Continuous monitoring of systems
8. Sharing of Personal Information
We do not share your personal information with third parties, except:
- When necessary to deliver the service (e.g. hosting providers)
- When we have your explicit consent
- When required by law
- To protect our rights or security
9. Retention of Personal Information
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as long as required by law.
- User Account: As long as the account is active
- Reviews: As long as the app is in operation
- Technical Data: Maximum 2 years
10. Changes to this Privacy Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or through the app.
11. Contact Us
If you have questions about this privacy policy or our processing of personal information, you can contact us:
Email: [email protected]
Subject: Privacy Questions